ACT Fibernet | Field Network Engineer | ITI / Diploma
Company Name :- ACT Fibernet
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.
Position :- Field Network Engineer
Total Vacancy :- 50
Qualification :- Diploma & ITI (ECE, EEE and CSE)
Experience :- 0 – 5 years
Job Location :- Chennai
Salary :- Not disclosed
Job Description :-
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/ trouble shooting
7. Monitor NMS through relevant application and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
Time and Venue :- Walkin Interview on 19th November from 9 AM onwards
ACT Fibernet Ltd, TVH Beliciaa Towers, Tower1, 10th Floor, No: 94, MRC Nagar, Chennai – 600028 Land Mark ( Behind Sun TV Office )
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